1. Our Services
  2. eServices
Content
Textarea

eServices is our self-service portal designed to make it easier to achieve your goals while complying with the City's regulations. Learn more about the services available online. We hope to add more self-service options soon.  

Text Container

iPermits portal

Sign in or register now
ProjectDox logo

Sign In

Upload files and check comments

Online Queuing Service

Schedule an appointment, check in, or get an eTicket

Inspection Notification System

Receive text messages when to expect the inspector on your site and your inspection results.
Textarea

Electronic Plan Review

The City of Houston is paper free! Applying and submitting plans online is now required for:

  • Residential building construction projects
  • Sign projects
  • Electronic locks projects
  • Residential solar panel projects
  • Commercial building construction projects
  • Office of the City Engineer projects 

We offer hands-on workshops, in-depth user guides, live chat, and a support team ready to help you with any issues. 

Text Container
Title
Residential Guides

User guides for residential projects

Links
Residential Guide Solar Panel Only Guide
Title
Commercial guides

User guides for commercial projects

Links
Commercial Guide Electronic locks Guide Sign Guide
Title
OCE Guide

User guide for Office of the City Engineer projects

Links
OCE Guide
Title
Workshops

Learn how to use EPR at our free workshop

Links
Register Now
Title
System guides

User guides for system and browser settings

Links
System settings Reset IE browser options
Textarea

iPermits Portal

The iPermits customer and contractor portal is used to:

  • Submit permit applications,
  • Pay for fees
  • Track and view plan review comments 
  • Schedule and view inspection comments
  • Print the building permit.

There are two types of user accounts available: Licensed and Non-licensed.

Tradesmen, engineers and engineering firms must create a licensed account. In addition, individuals and organizations with an advanced pay account (APA) must create a licensed account type. All other users will create a non-licensed account. 

Text Container
Title
Project Status
flow chart indicating status

Check the status of your plan review or building inspection

Links
Check Plan Comments Schedule Inspection or Check Results
Title
Fee Estimator
US dollar sign

Enter your valuation to estimate your building permit fee.

Links
Calculate Now
Title
Sold Permits Search
magnifying glass

Search for permits sold over a rolling 3-year period or search by council district 

Links
Search the last 3 years Search by council district
Textarea

Support

To report an IT issue, please complete the webform or email [email protected]. Our live chat agents are able to assist with iPermits accounts and online application questions. 

Text Container
Title
Report an IT issue
exclamation point within a triangle

Use this webform to report a technical issue or error in ProjectDox 

Links
Start form
Title
Live Chat
chat messages

Chat with an available agent
or leave a message.

Textarea

For other assistance, please contact the appropriate group:

Building Code Enforcement

Commercial Plan Review
[email protected]
832.394.8810

Residential Plan Review
[email protected]
832.394.8820

Solar Panel Plan Review
[email protected]
832.394.8820

Electronic Locks Plan Review
[email protected]
832.394.8880

Addressing
[email protected]
832.394.8899

iPermits
[email protected]
832.394.9494

Sign Administration
[email protected]
832.394.8890

Office of the City Engineer

iPermits and Plan Review
[email protected]
832.394.9149