System maintenance scheduled to begin at 8 pm on Friday, November 15, until 8 am on Sunday, November 17. Users will have limited access to ProjectDox, iPermits, Online Queuing Service, and GIMS.
eServices is our self-service portal designed to make it easier to achieve your goals while complying with the City's regulations. Learn more about the services available online. We hope to add more self-service options soon.
Electronic Plan Review
The City of Houston is going paper free! Applying and submitting plans online is now required for:
- Residential building construction projects (except One-Stop projects)
- Sign projects
- Electronic locks projects
- Residential solar panel projects
- Commercial building construction projects (except One-Stop projects and existing phase projects)
Applying and submitting plans online is optional for projects within the City's right-of-way or tying to City utilities (Office of the City Engineer) until December 2, 2019. On and after this date, all new projects must be submitted online.
Our goal is to complete the transition to paperless plan review in 2020. We encourage you to try it before it's mandatory. We offer hands-on workshops, in-depth user guides, live chat, and a support team ready to help you with any issues.
User guides for residential projects
User guides for commercial projects
User guide for Office of the City Engineer projects
Learn how to use EPR at our free workshop
User guides for system and browser settings
iPermits Portal
The iPermits customer and contractor portal is used to:
- Submit permit applications,
- Pay for fees
- Track and view plan review comments
- Schedule and view inspection comments
- Print the building permit.
There are two types of user accounts available: Licensed and Non-licensed.
Tradesmen, engineers and engineering firms must create a licensed account. In addition, individuals and organizations with an advanced pay account (APA) must create a licensed account type. All other users will create a non-licensed account.
Check the status of your plan review or building inspection
Search for permits sold over the last 3 years by address, owner, permit type, and project number.
Support
To report an IT issue, please complete the webform or email [email protected]. Our live chat agents are able to assist with iPermits accounts and online application questions.
Chat with an available agent
or leave a message.
For other assistance, please contact the appropriate group:
Building Code Enforcement
Commercial Plan Review
[email protected]
832.394.8810
Residential Plan Review
[email protected]
832.394.8820
Solar Panel Plan Review
[email protected]
832.394.8820
Electronic Locks Plan Review
[email protected]
832.394.8880
Addressing
[email protected]
832.394.8899
iPermits
[email protected]
832.394.9494
Sign Administration
[email protected]
832.394.8890
Office of the City Engineer
iPermits and Plan Review
[email protected]
832.394.9149